An inherent part of the corporate policy of HIFA OIL Ltd, among other, is the ongoing improvement of a unified quality and environmental management system, by which we intend to become the promoters of intensive development of positive business relations which shall be the pillars of a work environment in which everyone will be satisfied by the development of interactive relationships by the principle:
A GOOD CUSTOMER DESERVES THE MAXIMUM ENGAGEMENT OF THE SUPPLIER Performing the environmental and quality politics, with the aim to achieve the set goals in advance imposes the following on the management and the workers:
Your relationship towards business tasks shall be exclusively put under the made set goals, your behaviour shall be adjusted to the manners specific for loyal businessmen.
Effort is put into solving customer 's needs, aiming to develop cooperational relationships thave a positive tendency which should result in creating a „devoted customer“,
They continuously work on establishing fair relationships with their suppliers, in order to overcome difficulties in the hardest business periods and this means a caring choice of quality suppliers and establishing mutual partner relationships, and to request the supplier to develop the environmental management system based on „HIFA OIL“ Tesanj principles,
Undertaking necessary measures for reducing possibly harmful impacts on the environment, (an ongoing task is the search of alternative solutions, meaning to change those aspects which may cause a harmful impact on the environment and to implement materials/raw materials which will make less waste and thus reduce the use of energy sources during its use)
Establish a recognisable image which gives importance to the environment in which goals are realised, and there is no disturbance of cultural, national, religious and other relationships within the community.
Develop creativity and progressive relationship within the community considering the employee 's needs, and their work abilities. Employee education and training in order to raise the culture on quality and performing quality politics, as well as environmental management politics,
Determine important aspects and effects on environment,--Intensively develop the spirit of respecting the legal principes (continuous compliance to valid laws and other provisions) which have to be the base in moving towards the set goals,
Stay integrated in respecting the employee 's health protection during the performance of goals, and the environment safety as the basic values in conducting the quality and environmental politics,
Perform activities in a way that all measures necessary for conducting the quality and environmental politics complement each other in order to establish new values,-
Conclude the performance of these activities with improvement measures (ongoing improvement and prevention from harmful impacts on the environment) as a base of further improvement of relationships and an ongoing growth of the company,
The management annually plans and implements together with its employees the processes of measuring, analysys and improvement, in order to,
Ensure compliance to the quality and environmental management system,
Constantly improve the efficiency and effectiveness of the quality and environmental management system and conduct ongoing analysis of the environmental aspects
HIFA – OIL doo Tešanj operates as one of the most important distributors of petroleum products in Bosnia and Herzegovina. Over the decades-long experience of 2002 and continuous growth, partnership and trust have been built with almost 200 companies in this industry.